London/Budapest, 13th February 2023 – Flawless, a monitoring & alerting platform for business operations teams, is coming out of stealth mode and announcing the raise of USD 1 million pre-seed funding from Picus Capital. The platform aims to revolutionize the way businesses operate by providing an easy-to-use, no-code solution for managing data-triggered notifications and automations.

Operationally complex companies, such as last-mile delivery firms, marketplaces, and ecommerce platforms, are often overwhelmed by the manual and reactive management of their day to day. This is driven by the lack of technical resources dedicated to improving backend operations, forcing teams to resort to inefficient workarounds like regular dashboard checks or repetitive Excel analyses to (unsuccessfully) detect operational issues. This is a problem that the founders of Flawless experienced firsthand while working as executives at Delivery Hero, Google, and OLX. Their recent survey of 300+ operations leaders found that 93% can relate to these issues.

Thanks to the increasing level of digitalisation and the emergence of centralized, cloud-based data warehouses, it is becoming possible to use operational data for brand new use cases. Flawless has built a system that allows business teams to set up data-triggered notifications and automations in minutes, without the need for coding. The platform is already in use by well-known companies such as Romanian market leading food delivery firm Tazz by Emag, UK watch marketplace Subdial or US healthcare startup Belle.

According to customer testimonials, Flawless can help save employees more than 5 hours per week and increase companies’ profitability and customer satisfaction by real time detecting 100% of operational incidents.

“We see a great momentum for our solution from ops-heavy companies, given the current macro environment where profitable growth is more critical than ever,” said Zoltán Patai, co-founder and CEO of Flawless. “Now is the time for companies to invest into operational efficiency improvements, something they have neglected a bit in the past few years.”

Flawless has been in closed beta stage until now, but is coming out of stealth mode today with its public beta launch, announcing that they have previously closed a pre-seed round of around USD 1 million from German VC, Picus Capital.

“Even in 2023, most operations teams still use Excel and it’s high time to change that. We believe that Flawless is on a great track to disrupt this exciting market, and we are really happy to partner with such an experienced team,” said Oliver Heinrich, Partner at Picus Capital.

For more information about Flawless and to sign up for the public beta, visit their website at https://www.flawless.so .

Contact:

Zoltán Patai, Co-founder & CEO, [email protected], +36302379286 

About Flawless

Flawless is a data activation platform that empowers business teams managing complex operations to quickly identify and resolve incidents, providing peace of mind and saving hours of daily work. Flawless is headquartered in London, UK and built by an experienced team operating remotely from London, Budapest, Dublin and Bratislava.

About the founders

Andrei Dusu – Previous to Flawless, led Google’s Youtube Product Strategy & Operations team in EMEA. Worked in various leadership roles at OLX, including heading data teams across Europe. Ex-McKinsey consultant advising companies on digital & IT transformation topics. Has an MBA from Columbia Business School. 

Zoltán Patai – Scaled operations of Delivery Hero Hungary as Managing Director from 100 to more than 400 employees and 10x revenues. Worked as Product Owner at fintech unicorn, Scalable Capital. Consulted companies on operational efficiency & digital transformation topics at McKinsey. Holds a Master degree from University of St. Gallen.

About Picus Capital:

Picus Capital is an international, privately financed venture capital company with headquarters in Munich and offices in New York, Beijing, Berlin, London, Bangalore, Stockholm and São Paulo. Picus predominantly invests in Pre-Seed, Seed and Series A rounds and focuses on technology companies in financial services, HR, energy & climate, healthcare, logistics & mobility, real estate & construction, crypto & web3, deeptech and e-commerce. As an entrepreneurial sparring partner, Picus Capital pursues a long-term investment philosophy and supports founders from the ideation phase to the IPO and beyond. For further information please visit www.picuscap.com and www.linkedin.com/company/picus-capital