Midlands-based travel demand management platfom ‘You. Smart. Thing.’ (YST) has secured £1.2 million in funding, including investment from the West Midlands Co-Investment Fund (WMCO). The regional fund is managed by Midven, part of Future Planet Capital. It has invested alongside business angels: Giles Fearnley, ex-MD at First Bus, Will Phillipson ex-COO Citymapper, Jeremy Acklam of Venture Innovators; and Ecotricity, the renewable energy company and cornerstone of Green Britain Group, founded by climate change activist turned green-tech entrepreneur, Dale Vince. Its new investors will act as YST’s advisory board.

‘You. Smart. Thing.’ addresses sustainable travel solutions for destinations, venues, and live events. It enables them to generate personalised low-carbon travel plans via an intuitive travel assistant interface that suggests alternative travel routes to visitors and details the carbon footprint of each option.

Attendees of live events often suffer inaccurate travel advice, which causes delays and negatively impacts the visitor experience. This is particularly prevalent for disabled travellers or those in large groups – with 10% of people requesting accessible routes via YST’s Birmingham 2022 Commonwealth Games travel assistant deployment.

Visitor travel accounts for ~73% of the total carbon footprint for live events globally. By capturing data on travel demand, modal choice, routes, and third-party emissions, YST enables venues to enhance logistics and security management, deliver contextually relevant marketing communications, and reduce the carbon footprint of visitor travel. The reporting gives venues clarity of both their travel demand and their third-party ‘scope 3’ emissions.

For visitors, the service can be tailored to offer bespoke routes and lower carbon modes of transport to specific destinations, venues, events, and performances. The company says this feature is a key aspect of its ability to ‘nudge’ visitors towards net-zero travel.

Investment into ‘You. Smart. Thing.’ will enable the company to enhance its proprietary “eco-algorithm” – helping local authorities reduce region-wide carbon emissions in line with socio-economic objectives. The funding will also fuel the company’s growth with key hires in marketing and finance, product management, and software engineering. The sales and marketing team will also be expanded to facilitate international growth and provide 24/7 customer support.

Empowering guests and venues to make greener decisions around event attendance will help address the UK live events industry’s ambitions to reach net zero by 2050. Venues which use YST have seen an average 30% decrease in CO₂ emissions.

In addition to the Birmingham 2022 Commonwealth Games, ‘You. Smart. Thing.’ has worked with clients such as the Coventry City of Culture Trust, Transport for Greater Manchester, and the Rugby League World Cup.

Aanisah Begg, Head of Structuring at West Midlands Combined Authority (WMCA), said, “I led on the establishment of West Midlands Co-Investment Fund because SMEs are the lifeblood of our regional economy and it’s clear we must improve their access to finance to support their growth journey.

These local businesses will help continue our region’s recovery and I cannot wait to see them succeed. I’m delighted that ‘You. Smart. Thing.’ has become yet another business to benefit from this new fund, and I’m confident this investment will help the business reach more clients and build on the success it has already achieved.”

The growth of ‘You. Smart. Thing.’ comes after the launch of the WMCO. The fund was launched by the West Midlands Combined Authority (WMCA) and the West Midlands Pension Fund last year to help expand SMEs that offer high-growth potential and the ability to help supercharge the regional economy. Managed by Midven, part of Future Planet Capital, the fund provides innovative SMEs with equity of up to £1 million matched on a 1:1 basis by private co-investment.

Huw Sparkes, Investment Manager at Midven, said, “By blending technology with a commitment to sustainability, ‘You. Smart. Thing.’ raises the bar for travel demand management software and takes a bold step towards reducing the carbon footprint associated with visitor travel.”

Chris Thompson, CEO of ‘You. Smart. Thing.’ said, “This investment will propel our mission to revolutionise sustainable travel solutions whilst achieving positive environmental and economic impact. We look forward to leveraging Midven’s expertise and support as we continue to scale our operations.”

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About You. Smart. Thing.

Founded in 2015 by Chris Thompson (CEO), ‘You. Smart. Thing.’ is the leading travel demand management and visitor travel planning platform for destinations, venues, and events. Its technology enhances visitor experience and increases revenues whilst reducing the disproportionate carbon footprint created by visitor travel. Its intuitive online travel assistant interface can be tailored to optimise data capture, people flow, dwell time and revenue generation. It enables organisations to offer content-enhanced wayfinding and curated low-carbon door-to-door travel plans that nudge visitors towards ‘net zero’ travel.

‘You. Smart. Thing.’ has garnered significant traction with flagship clients, including the Birmingham 2022 Commonwealth Games, The Coventry City of Culture, Transport for Greater Manchester, and the Rugby League World Cup. The company’s innovative approach to sustainable travel management has earned recognition from industry leaders and positioned it for further growth and success.

About Midven

For more than 25 years, leading Birmingham-based venture capital firm Midven has been supporting Midlands SMEs, investing more than £90m into the region and raising over £200m co-investment into its portfolio. Midven’s ‘more than money’ approach helps to build strong and successful companies and support businesses every step of the way. Midven continues to extend its reach to invest in the Midlands’ most ambitious entrepreneurs through its appointment to manage the £25 million West Midlands Co-Investment Fund. Midven was acquired by Future Planet Capital in April 2021. For more information about Midven, please visit www.midven.co.uk.

About Future Planet Capital

Future Planet Capital Limited is a global venture capital and impact investor, connecting the world’s largest investors to the best minds in order to address global challenges. The firm is focused on providing growth capital to leading entrepreneurs and businesses from the world’s top universities and has deployed over $100M on behalf of institutional investors to date. Future Planet Capital’s goal is to profitably solve the world’s greatest challenges in climate change, education, health, sustainable growth & security. For more information about Future Planet please visit www.futureplanetcapital.com.

About the West Midlands Co-Investment Fund

In March 2023 Midven was appointed the fund manager for the £25m West Midlands Co-Investment Fund. The fund has been set up by the West Midlands Combined Authority (WMCA) in partnership with the West Midlands Pension Fund to invest equity of up to £1m

in innovative high growth SMEs in the WMCA area. Operating over a 10-year period, the fund will also focus on bringing new private investor money to the region, and using a co-investment model will invest alongside business angels and other private sector investors on a minimum £1 to £1 basis.