Zaptic, the UK-headquartered, frontline operations platform for global manufacturing companies, today announced it has raised $10m in Series A funding led by Molten Ventures. The investment will be used to continue Zaptic’s growth, expand into new markets and new verticals, and further develop its no-code platform, which is helping manufacturers bridge the ongoing skills gap and digitise daily operations in a way that closes the data loop and brings in application of AI in factories.

Zaptic delivers the best-in-class solution to address these challenges with the fastest to adopt, easiest to adapt and most context rich for insight with the tightest alignment of machine and human data to maximise output by frontline workers.

Zaptic delivers that through guided workflow – operator assistance at task level – no code platform that aligns human and machine reference data for context specificity, closing the loop intelligently between human activity and assets, for maximum machine learning insight and adaptation.

Today leading manufacturers such as Carlsberg, Hovis, Berry Global and Celgard, use Zaptic as part of their transformation activities, digitising operations for frontline teams and accelerating operational excellence journeys. The company’s vision is to be the operating system for frontline execution, with insight and best practices shared within and across companies, raising standards and improving workforce productivity across supply chains.

The funding round was led by Molten Ventures, a leading venture capital firm investing in and developing high growth technology businesses across Europe, with participation from existing investors. Molten Ventures joins Zaptic’s board of directors as part of the investment. The new funding brings Zaptic’s total capital raised to $16m.

In a highly competitive and changing market, manufacturers need to enable their workforce to flex across new equipment, processes and products, with a heavy focus on the alignment of people and data. Neither traditional learning & development approaches, nor legacy Manufacturing Execution Systems (MES), can keep pace with the speed of operational change. Workers need on the job assistance in knowing what to do, when to do it and how best to do it at the point of use. Zaptic’s unique ‘no-code’, drag and drop functionality, coupled with its approach to data hierarchies offers maximum simplicity and actionable insight to ensure productivity, efficiency and savings.

Zaptic’s simplicity and ease of use has allowed clients to complete over 3 million tasks in the platform in 2022 alone, driving savings from 10%+ in Overall Equipment Effectiveness (OEE) improvement and reducing down time by up to 20% (20%).

Zaptic and Molten Ventures will work together to scale Zaptic’s solution to help 700 million industrial workers across global supply chains, to operate flawlessly.

“We are seeing huge demand from manufacturers looking for solutions to help them transform their operations in the face of increasing pressures and a worsening skills gap.” said Zaptic CEO, Richard Milnes. “This investment from Molten Ventures will allow us to scale our business to meet that demand and continue to invest deeply into creating an operational knowledge layer for workers, with operational data enabled by AI.”

“Zaptic is addressing one of the biggest challenges facing industrial companies today in a really smart way,” said Nelly Markova, Principal at Molten Ventures. “By digitising processes and making knowledge more accessible to frontline workers, Zaptic is helping manufacturers significantly improve productivity, reduce waste and better meet customer demands. We’re excited to support the team’s vision for transforming industrial workplaces.”

Recently, Zaptic has solidified strengths in task management and execution for connecting front line workers. The company has launched “guides” allowing users to curate and share knowledge for machines, lines and tasks on site. This allows operators to be guided through standard operating procedures at the point of use, in real time, with the ability to troubleshoot further instruction, assign further actions to maintenance, quality or safety teams if need be and track actions to completion. Measurable results from these types of product innovations allow Zaptic clients to onboard workers 35%+ faster, while increasing worker capacity by up to 20%.

Enhancing FDA Compliance

Zaptic recognises that its clients will increasingly come under regulatory scrutiny and are committed to supporting clients being compliant without stifling innovation or productivity. Product solutions ensuring compliance with audit records have recently been released and will continue to be a focus. Zaptic is committed to providing a solution that will be used in-line with Current Good Manufacturing Practice (CGMP) as outlined by the FDA.

Zaptic will invest in product development to further build our differentiated position in the market, to continue to provide the most context rich insight for workers and customers.

Zaptic will also invest in leadership and talent across functions, especially in sales, product and engineering. This will ensure Zaptic can deliver on its roadmap and meet customer needs during a period of rapid growth.

Ends